JOB SUMMARY
Mascom is looking for Enterprise Products Intern who will be responsible for managing and creating customized products and services for the enterprise clients to meet their technical requirement besides responding to the client needs.
Key Performance Areas
- Product and Customer Experience Management
- Customer Query and Complaint Management
- Opportunities to convert
- Safety, Health and Environment
- Quality Management
- Team Management
Key Competencies
Key behavioural competencies for the job include Problem solving and analytical thinking, Creativity and Innovative Thinking, Customer Orientation and Stakeholder Management, Initiative and Drive, Results Orientation and Execution, Entrepreneurial Orientation.
The candidate should also demonstrate key technical competencies of Customer Relationship and Development, Customer Service Management, Business Planning and Development, Customer Segmentation, Customer Experience Management, Product and Services Knowledge.
Job Requirements
- Bachelor of Science
- Degree in Computer Science, Computer Engineering/ Telecommunications or Business Information System
- No experience required but Sector experience is advantageous.
If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to recruitment@mascom.bw. Kindly note that we do not accept hand delivered applications and we will only get in contact with shortlisted candidates.
Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates.
Job Advert Consent
By submitting this application, you hereby give express consent for Mascom to process any information you share in a lawful manner they deem fit in line with their recruitment process and retain it within their talent pool. Additionally, if your application is unsuccessful, you may be contacted in the future for other relevant opportunities.