Under Botswana’s Data Protection Act of 2024, you have right over how we handle your personal information, and we honour those rights to ensure you retain control over your data.
To exercise any of the rights below, download the form and email the completed copy to dpo@mascom.bw.
| Access | Request a copy of you personal data we hold. |
| Rectification | Correct inaccurate or incomplete personal data |
| Erasure | Request deletion of personal data where lawful (e.g no longer needed) |
| Restriction | Limit how we process your data in specific circumstances. |
| Objection | Object to certain processing, including direct marketing. |
| Data Portability | Obtain you data in a usable format or request transfer to another controller. |
| Automated Decision | Request human review of decision made solely by automated processing. |
| Withdraw Consent | Withdraw consent at any time where processing relies on consent. |
Need more details? See our Privacy Statement
Instructions:
– Please fill out this or download and email the physical form to DPO@MASCOM.BW to exercise your rights per Data Protection Act, 2024, Botswana.
– Provide as much detail as possible to help us process your request efficiently.
– Attach a copy of a valid ID to verify your identity.