JOB SUMMARY
The IN Engineer will be responsible for providing direction and support to the Network and Information Technology Division in administering the Switch, VAS and Prepaid systems, ensuring optimum systems availability and efficiency in performance.
Key Performance Areas
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- Systems Performance and Availability
- Backup Process
- Customer Queries
- Systems Capacity
- Innovation Effectiveness
- Quality Management
- Safety, Health & Environment
Qualifications
- Bachelor’s degree or equivalent in Telecom Engineering/ BSc Computer Science or any related field
Key Competencies
Key behavioral competencies for the job include Customer Orientation and Stakeholder Management, Detail and Quality Orientation, Initiative and Drive, Entrepreneurial Orientation, Integrity and Personal Credibility, Networking and Building Collaborative Relationships, Teamwork/ Collaboration,
The candidate should also demonstrate key technical competencies of Reporting, Insights and Analytics, Product Design and Development, Product and Service Support, System monitoring, support & management, SLA Management, User Support, Provisioning and mediation, Intelligent Network management, Testing & automation, Performance management.
Requirements
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- Bachelor’s degree or equivalent in Telecom Engineering/ BSc Computer Science or any related field
- Minimum of 4 years practical work experience
- Relevant professional certifications would be an added advantage
- Preferred industries include Telecommunications, Information Technology (IT)
If you meet the above requirements, email your application to recruitment@mascom.bw. Please state the position you are applying for on the subject line and all applications should be routed through line managers. You are also required to attach certified copies of your academic certificates to your application.