JOB SUMMARY
The job reports to the Wholesale Business Manager within the Wholesale Business & Analytics division and it is responsible for assisting with the technical development, implementation and management of the Mascom Wholesale products and Services.
Appointment Type: Six (6) Months Temporary Contract
Division: Wholesale Business
Location: Gaborone, Botswana
Education: Degree in Telecommunications, IT, or Engineering
Closing Date: 26th March 2019
Key Performance Areas
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- Development of wholesale products and services.
- Monitoring QoS and ensuring resolution of wholesale & inter-operator failures.
- Management and planning of wholesale network resources.
- Updating of inter-operator information.
- Coordinating the provision & testing of wholesale services to customers.
- Customer query resolution.
- Monitoring of wholesale and inter-operator fraud.
- Reporting.
- Safety, Health and Environment.
- Quality Management.
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Key Competencies
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- Technical Expertise
- Attention to detail
- Diagnostic ability
- Results focused and commitment
- Communications – Technical Services
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Job Requirements
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- Degree in Telecommunications, IT, or Engineering.
- 3 years’ experience in technical telecommunications environment e.g. Data Networks, switching operations etc.
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If you meet the minimum requirements please send through your CV, certified academic certificates and cover letter to recruitment@mascom.bw . Applicants must also state position applied for in the subject box of the email. Kindly note that we will only get in contact with shortlisted candidates.