APPOINTMENT TYPE: Permanent
JOB SUMMARY
IT related customer query resolutions, software installations, systems maintenance and administration.
Key Performance Areas
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- Installations
- Systems Administration
- Maintenance
- Customer Relations
- Inventory Management
- Access Control System
- Safety, Health & Environment
- Quality Management
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Qualifications
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- Diploma in Computer Science (2 years)
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Key Competencies
The role requires key behavioral competencies inclusive of Results Orientation & Execution, Detail & Quality Orientation, Problem Solving & Analytical Thinking, Customer Orientation & Stakeholder Management and Teamwork/ Collaboration.
The candidate must be able to display technical competencies such as Infrastructure Support (hardware and software), business applications first-level support, Incident Management, IT Asset Management, and be experienced with core Microsoft tools.
Job Requirements
- Diploma in Computer Science (2 years)
- Relevant professional certifications would be an added advantage.
- Minimum of 2 years practical work experience in a heterogeneous Information Technology support environment.
- Experience in Microsoft operational support platforms (O365 and M365 Technologies), Microsoft device management etc.
- Preferred industries include Telecommunications, Information Technology (IT).
CLOSING DATE: 13th June 2025
If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to recruitment@mascom.bw. Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates.
By submitting this application, you hereby give express consent for Mascom to process any information you share in a lawful manner they deem fit in line with their recruitment process and retain it within their talent pool. Additionally, if your application is unsuccessful, you may be contacted in the future for other relevant opportunities.
Title of the job must be reflected on the subject of the email. Only shortlisted applicants will be responded to.