JOB SUMMARY
The SIM Registration Marshal’s role will be responsible for driving Mascom acquisition drive at key touch points focusing on SIM Card Details Update, MyZaka Registration, and prepaid acquisition amongst others.
Key Performance Areas
- KYC acquisition and updating.
- MyZaka and prepaid acquisition.
- Monitoring and reporting.
- Customer service and support.
- Partnership and collaboration.
- Quality, safety, and environmental management.
Key Competencies
Key behavioral competencies for the job include Commercial Acumen & Organizational Awareness, Entrepreneurial Orientation, Initiative & Drive, Self-Discipline & Resilience, Results Orientation & Execution. In addition, the candidate will be required to demonstrate Negotiation and Stress Management Skills as well as Impact & Influence.
In addition, the candidate must be able to display key technical competencies including Sales Monitoring, Mascom services Knowledge, Vendor Management, Fintech Product Knowledge, Retailer Relationships, Complaint Management, and Customer Query and request fulfillment.
Job Requirements
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- Certificate/Diploma in IT/Marketing/Sales.
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If you meet the above requirements please send your cover letter indicating preferred location/s, CV and certified copies of academic certificates to recruitment@mascom.bw
Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates.